Successful Delegation

Cheryll Hill

Effective team leadership is all about mastering a wide range of skills from implementing policies and organising work to motivating staff to achieve high standards. For people coming to grips with leading a team and managing others for the first time, the challenges are BIG; even bigger if you were a team member and now the team leader.


Overview

Effective team leadership is all about mastering a wide range of skills from implementing policies and organising work to motivating staff to achieve high standards. For people coming to grips with leading a team and managing others for the first time, the challenges are BIG; even bigger if you were a team member and now the team leader. This program tackles:

  • Leading and developing an effective team
  • Providing performance feedback
  • Coping with change
  • Managing workloads

Leading and Developing an Effective Team

The aim of team leadership is to assist members of the team to achieve their personal best and to work together to deliver on the goals of the organisation. To do this, the new manager needs to get a grip on their own role, understand how their team will work best and be clear where they are going with their team.

This one-day workshop is packed full of the practical information, tips and tools for new managers. We explore what is expected, how to make the transition from team member to team leader and how to get your team working at its best.

Providing Performance Feedback

People need feedback on their work and both managers and staff need comfortable ways to give and receive performance feedback. This means building and maintaining a trusting relationship and using techniques to ensure that feedback is a “value add”. This workshop is a day of skill development so new managers can confidently tackle feedback with staff who are performing well, as well as those who need to improve.

Coping with Change

Because change comes in countless different forms, every situation is unique. One thing is certain, change is “normal” in today’s workplace. Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to help their team members to work through the changes. This one-day workshop provides a range of strategies, techniques and tools that will be helpful for you to keep in mind and adapt to whatever changing circumstances you face.

Managing Workloads

When a teams’ workload is unbalanced, frustration, dissatisfaction, stress and team conflicts can result, as well as reduced efficiency. To prevent these issues, new managers need the “know how” and techniques for monitoring their own workload and that of team members, including assessing the situation thoroughly and involving the team in helping to determine the best adjustments. Particular emphasis in this one-day workshop is on setting and meeting priorities, allocating work effectively and using a range of skills to resolve problems and make sound decisions whilst juggling work and life balance.

Short courses developed by the Centre for People Development include activities that will require you to apply your knowledge and skills into either a real work site or simulated work-based situation.
There are a wide range of methods and tools that you can select from to suit your intended employment circumstances. the Centre for People Development will work with you to select the most appropriate approach.

 

Contact us

PO Box 106 Goodwood, South Australia 5034

  • Freecall: 1300 366 056

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